Legal
Privacy Policy
This policy explains what personal information Digital Solutions LLC handles, why we use it and the choices available to you.
1. Introduction and scope
Digital Solutions LLC ("Digital Solutions," "we," "us" or "our") is a limited liability company organized in the State of New Mexico, United States. We build and operate funnels, customer relationship management systems, marketing automation, advertising and analytics infrastructure for online education and information businesses. We also process payments on behalf of partner companies.
This Privacy Policy describes how we collect, use, disclose, retain and protect personal information when you visit digitalsolutions-agency.net, communicate with us, act as a representative of a business client or prospective client, or make a payment that we process for a partner company. It also explains rights that may be available under applicable privacy law.
Our services are primarily business-to-business. When we process personal information solely on a client's documented instructions, that client may be the controller or business responsible for the information and we may act as its processor or service provider. In that situation, the client's privacy notice governs its use of the information, and requests concerning that information should normally be directed to the client. This policy does not replace a client or partner company's own privacy notice.
2. Information we collect
The personal information we collect depends on how you interact with us, the services involved and the choices you make. We ask that you provide only information that is reasonably necessary for the relevant interaction.
Information you provide
You may provide information directly to us when you submit a form, request information, enter into a business relationship, communicate with us, or make a payment that we process for a partner company. This information may include:
- name, business name, job title and business contact details;
- the content of inquiries, support requests, feedback and other communications;
- account, project and client relationship information;
- billing details, transaction amount, payment status, refund information and related transaction records; and
- other information you choose to provide.
Payment card and bank account details may be collected and handled directly by payment service providers rather than stored by us. We may receive limited payment-related information, such as a transaction identifier, payment method type, billing contact, amount, status and fraud-screening result.
Information collected automatically
When you use our website or interact with technology we operate, we and our service providers may automatically collect internet or other electronic network activity information. This may include your Internet Protocol address, browser and device type, operating system, referring and exit pages, pages or content viewed, dates and times of access, approximate location derived from IP address, cookie or device identifiers, and interactions with forms, emails or advertisements.
We may use logs, cookies, pixels, software development kits and similar technologies to collect this information. Some information is necessary to operate, secure and diagnose the website; other information helps measure audience activity and marketing performance.
Information from third parties
We may receive information from business clients, partner companies, payment service providers, CRM and marketing platforms, analytics providers, advertising networks and platforms, fraud-prevention providers, publicly available business sources, and vendors that help maintain or enrich business contact records.
Information received from advertising and analytics platforms may include campaign and referral data, advertising identifiers, conversion events, inferred interests, audience membership and aggregated performance data. Information received from partner companies may include customer contact, order, entitlement, billing and support information needed to process or reconcile a transaction.
3. Cookies and similar technologies
Cookies are small text files placed on a browser or device. We and our service providers may also use pixels, tags, local storage and similar technologies. These technologies can remember preferences, keep the website functioning, protect against misuse, understand traffic, measure communications and attribute visits or conversions to marketing campaigns.
Depending on the technology in use, cookies may be categorized as strictly necessary, functional, analytics or advertising cookies. Some analytics or advertising technologies may recognize a browser or device across different websites or services. Where applicable law requires consent, we will seek consent before using non-essential technologies.
You can use browser settings to block or delete cookies. Blocking some cookies may affect website functionality. Where available, you may also use our cookie controls or send a request to info@digitalsolutions-agency.net. Privacy rights relating to advertising technologies are described in Section 10.
4. How we use information
We use personal information only for legitimate business and operational purposes, as permitted by applicable law. These purposes include:
- operating, maintaining, securing and improving our website, systems and services;
- responding to inquiries and communicating with clients, prospects, partners, vendors and their representatives;
- evaluating, establishing and managing business relationships and performing contracts;
- building, operating and supporting funnels, CRM, marketing automation, advertising and analytics infrastructure for business clients;
- processing, confirming, reconciling, refunding and supporting payments on behalf of partner companies;
- personalizing content and measuring website, campaign and advertising performance;
- detecting, investigating and preventing fraud, security incidents, misuse and unlawful activity;
- maintaining records, conducting audits and enforcing agreements;
- complying with legal, tax, accounting, regulatory and payment-network obligations; and
- establishing, exercising or defending legal claims.
We may aggregate or de-identify information so that it can no longer reasonably identify an individual. We may use and disclose that information for lawful business purposes and will not attempt to re-identify it except as permitted by law.
5. Legal bases for processing
For individuals in the European Economic Area or United Kingdom, we process personal data under one or more legal bases in Article 6 of the GDPR or UK GDPR, depending on the context:
- Contract: processing is necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.
- Legitimate interests: processing is necessary for our or another party's legitimate interests, such as operating and securing our services, managing business relationships, improving performance, preventing fraud and conducting proportionate business-to-business marketing, where those interests are not overridden by your rights.
- Legal obligation: processing is necessary to comply with a law or binding legal requirement that applies to us.
- Consent: you have given consent for a specific purpose, including where required for non-essential cookies or direct marketing. You may withdraw consent at any time without affecting earlier lawful processing.
In limited circumstances, processing may be necessary to protect vital interests or perform a task in the public interest. When we act as a processor for a client or partner, that organization determines the relevant legal basis for its processing.
6. How we share information
We do not sell personal information for money. We may disclose personal information as reasonably necessary to the following categories of recipients:
- Service providers: hosting, cloud infrastructure, CRM, communications, analytics, payment processing, billing, fraud prevention, security, customer support and other vendors that perform services for us.
- Advertising and analytics platforms: platforms that help deliver, measure and improve advertising or understand website use. Certain disclosures may be considered "sharing" for cross-context behavioral advertising under California law even though no money is exchanged.
- Clients and partner companies: business clients whose systems we operate and partner companies for which we process payments, including to fulfill orders, confirm entitlements, provide customer support, reconcile transactions and manage refunds or disputes.
- Professional advisers: lawyers, accountants, auditors, insurers and other professional advisers subject to appropriate duties of confidentiality.
- Authorities and compliance recipients: courts, regulators, law enforcement, payment networks or other parties when we believe disclosure is required by law or reasonably necessary to protect rights, safety and security, investigate fraud, enforce agreements or respond to lawful process.
- Business transfer recipients: actual or prospective parties to a merger, financing, acquisition, reorganization, sale of assets, insolvency or similar corporate transaction, subject to appropriate protections.
We may also disclose information at your direction or with your consent. We require service providers to handle personal information consistently with contractual restrictions and applicable law, but independent third parties may process information under their own notices.
7. International data transfers
Digital Solutions is based in the United States, and personal information may be stored or processed in the United States and other countries where we, our clients, partners or service providers operate. The privacy laws in those countries may differ from those in your country of residence.
When personal data is transferred from the EEA, United Kingdom or another jurisdiction that restricts international transfers, we use an appropriate transfer mechanism where required. This may include the European Commission's Standard Contractual Clauses, the United Kingdom International Data Transfer Addendum or Agreement, an adequacy decision, or another legally recognized safeguard. We also assess and implement supplementary measures where appropriate.
You may contact us to request further information about the safeguards relevant to your personal data. Any copy we provide may be redacted to protect confidential information and the rights of others.
8. Data retention
We retain personal information for no longer than reasonably necessary for the purposes described in this policy, including to provide services, maintain business and transaction records, comply with legal, tax, accounting and payment obligations, resolve disputes, prevent fraud and enforce agreements. Retention periods vary according to the type of information and the context in which it was collected.
In deciding how long to retain information, we consider the amount, nature and sensitivity of the information; the risk of harm from unauthorized use or disclosure; the purposes of processing; whether those purposes can be achieved by other means; contractual commitments; and applicable legal requirements. When information is no longer required, we delete, anonymize or securely isolate it, subject to technical limitations in backup and archival systems.
9. Security
We use administrative, technical and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure and unauthorized access. Measures may include access controls, authentication, encryption where appropriate, logging, vendor review, backups and procedures for responding to suspected security incidents.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for using appropriate security practices on your own devices and for notifying us promptly if you believe an interaction with us or a payment we processed has been compromised.
10. Your rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to personal information we hold about you; correction of inaccurate information; deletion; restriction of processing; portability; or objection to certain processing, including direct marketing. Where processing is based on consent, you may withdraw consent at any time.
You may submit a request through our contact page or by emailing info@digitalsolutions-agency.net. We may ask for information reasonably necessary to verify your identity and authority. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and verification of the individual. If we process information only for a client or partner, we may direct the request to that organization or assist it in responding.
EEA and United Kingdom rights
If the GDPR or UK GDPR applies, you may exercise the rights described above and may object to processing based on legitimate interests. You also have the right to lodge a complaint with the data protection authority in the country where you live, work or believe a violation occurred. We encourage you to contact us first so we can try to address your concern.
Rights under the GDPR and UK GDPR are not absolute. We may decline or limit a request where permitted by law and will explain the basis for that decision when required.
California privacy rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to our processing, you may have the right to know the categories and specific pieces of personal information collected, the sources and purposes of collection, and the categories of recipients; to request deletion or correction; to opt out of the sale or sharing of personal information; and to limit certain uses or disclosures of sensitive personal information.
We do not sell personal information for money. Some disclosures to advertising or analytics platforms may constitute "sharing" for cross-context behavioral advertising under California law. You may request to opt out of that sharing through our contact page, by emailing info@digitalsolutions-agency.net, or by using a recognized opt-out preference signal such as Global Privacy Control where it applies and can be detected. We do not knowingly sell or share the personal information of consumers under 16.
We will not discriminate against you for exercising applicable CCPA/CPRA rights. This means we will not deny goods or services, charge a different price, provide a different level or quality, or retaliate against an employee, applicant or independent contractor because of a valid privacy request, except as permitted by law.
11. Children's privacy
Our website and services are intended for businesses and adults and are not directed to anyone under 18. We do not knowingly collect personal information from children under 16 through this website.
If you are a parent or guardian and believe a child under 16 has provided personal information to us, please contact us. We will investigate and take appropriate steps to delete the information where required by law.
12. Third-party links and services
Our website and services may contain links to, or integrate with, websites, applications, payment services, social networks, advertising platforms and other services operated by third parties. We do not control those third parties or their privacy practices.
This Privacy Policy does not apply to a third party's independent processing. We encourage you to review the privacy notices and settings of each service you use. A link or integration does not by itself imply that we endorse the third party's privacy or security practices.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal obligations. When we make changes, we will post the revised policy on this page and update the "Last updated" date.
If a change materially affects how we use personal information, we will provide additional notice where required by law. Your continued interaction with us after an updated policy becomes effective does not waive any consent requirement imposed by applicable law.
14. How to contact us
For questions about this Privacy Policy, to exercise a privacy right, or to raise a concern about our handling of personal information, contact Digital Solutions LLC at:
Digital Solutions LLC120 Madeira Drive NE, STE 219
Albuquerque, New Mexico 87111
United States
Email: info@digitalsolutions-agency.net
You may also use our contact page. Please describe your request clearly and identify the relationship or transaction relevant to it so that we can direct it appropriately.
This document is provided for information and should be reviewed by qualified counsel before publication.